International Shipping Terms and Conditions
2. Buyer agrees to pay duties and all import fees associated with the shipment.
3. If the buyer voluntarily refuses to accept the shipment due to the cost of import, specifically duties and/or taxes, Matador shall be allowed to withhold the shipping and fulfillment cost incurred on the order from the Buyer's refund. The refund will be processed when the return shipment has been received by Matador. If the return shipment on a voluntarily rejected order is not received, no refund is due to the Buyer.
4. On rare occasion the post office in the destination country may require the recipient to contact them to arrange delivery or pickup. In this situation the buyer agrees to make reasonable efforts to contact the post office and clear the package for delivery or make the pickup.
5. The Buyer agrees to these terms and conditions by placing an order with the International Shipping Option on www.MatadorUp.com
4/1/2020 Update: USPS has received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic. As a result, the U.S. Postal Service is currently unable to accept items destined for certain countries until further notice.
As a result, Matador's Free International Shipping is temporarily unavailable for the following shipment destinations:
1. Cayman Islands
4. French Polynesia
12. New Caledonia
16. Saudi Arabia
17. South Africa
19. Sri Lanka